Questions to Ask a Bathroom Remodeler in Richmond, VA

Questions every Richmond homeowner should ask

Ask the same set of questions to every remodeler so the answers are comparable. The questions below cover licensing, scope, and warranty — the three areas where Greater Richmond quotes most often diverge.

• Who's the licensed plumber on the job, and what's their Virginia DPOR Master Plumber license number?
• Is the company a Virginia-licensed Class A / B / C contractor under DPOR? What's the license number?
• Who pulls the permit with the City of Richmond, Henrico, Chesterfield, or Hanover — and what inspections does this project trigger?
• Does the project trigger City of Richmond Old & Historic District (CAR) review for any selected scope?
• Is the price fixed or an allowance? What's the change-order process?
• What waterproofing system (for tile) or shower pan (for acrylic) are you using, and who manufactures it?
• What's the warranty on labor, on the shower system, and on the plumbing work — and is it transferable?
• How do you handle subfloor / joist damage or slab cracks if you find them during demo?
• If the home is on a crawl space (most pre-1990 stock), how do you handle moisture, joist sistering, and vapor-barrier touch-ups?
• If the home is on slab (newer suburban subdivisions), what's the saw-cut and patch process?
• What's the realistic timeline, start to finish, and how many crews work the job?
• Do you protect the rest of the house during demo (floor covering, dust containment)?
• Who's my point of contact for day-to-day questions?