Privacy Policy
BathGuide ("we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how information is collected, used, and disclosed when you visit BathGuide.ai or interact with our services.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information
While using our site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Name
- Email address
- Phone number
- ZIP code or general location
- Project details or preferences you voluntarily provide
You are not required to provide personal information to browse the site, but certain features or services may require it.
2. Log data
We collect information that your browser sends whenever you visit our site ("Log Data"). This Log Data may include:
- Internet Protocol (IP) address
- Browser type and version
- Pages of our site that you visit
- Date and time of your visit
- Time spent on pages
- Referring URLs
This data is used for monitoring site performance, troubleshooting issues, and improving the overall user experience.
3. Cookies and identity resolution
Cookies are small files stored on your device that help improve functionality and usability. BathGuide may use cookies and similar tracking technologies to:
- Remember user preferences
- Understand how visitors interact with the site
- Analyze traffic and usage patterns
We also use third-party identity resolution technology to identify visitors to our website. If you are identified, your contact information may be added to our marketing list and you may receive emails from us. You can unsubscribe at any time by clicking the unsubscribe link in any email.
CCPA notice: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some portions of the site may not function properly if cookies are disabled.
4. Use of Information
We use the information we collect for purposes that include:
- Providing and operating our services
- Responding to questions or requests
- Personalizing guidance and recommendations
- Connecting users with relevant bathroom remodeling professionals when requested
- Improving site performance, chatbot responses, and user experience
- Analyzing trends and usage
- Complying with legal obligations
We do not use personal information for purposes unrelated to the services provided.
5. Sharing of information
We do not sell your personal information.
We may share information in the following situations:
- With service providers: If you request to be contacted by a bathroom remodeling professional, we may share your submitted information with trusted third-party providers solely for that purpose.
- With vendors and technology partners: We may share limited data with partners that help operate our website, analytics, hosting, or chatbot infrastructure.
- For legal reasons: We may disclose information if required to do so by law or in response to valid legal requests.
All third parties are expected to handle information in a manner consistent with this Privacy Policy.
6. Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable safeguards to protect your data from unauthorized access, disclosure, or misuse.
7. External links
BathGuide.ai may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.
We strongly advise you to review the Privacy Policy of every site you visit. BathGuide has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services.
8. Children's privacy
BathGuide.ai does not knowingly collect personal information from anyone under the age of 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
9. Changes
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the "Last modified" date at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically.
10. Contact us
If you have questions about this Privacy Policy or how BathGuide handles your information, please contact us through the form available on our website: bathguide.ai/contact.